Login
Login

Last Updated: August 25, 2025

Our website address is: https://b365solutions.com.

Who We Are

B365 Solutions LLC (“we,” “us,” or “our”) provides innovative software solutions, including an all-in-one website/CRM platform, web chat services, AI employee solutions, and SMS communications. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website, services, or interact with us.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://b365solutions.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

SMS Communications

If you opt into SMS communications, we collect and process your mobile phone number to send promotional offers, service updates, appointment reminders, and other business-related notifications. By opting in, you consent to receiving these messages, which may be sent using automated technology.

  • Data Collected: Mobile phone number and any information provided during the opt-in process (e.g., name or preferences).

  • Use of Data: We use your mobile phone number to deliver SMS messages relevant to your interactions with B365 Solutions. Messages may include marketing promotions, transactional updates, or customer support communications.

  • Opt-In Process: You must confirm your subscription through a clear affirmative action, such as checking a box, clicking a confirmation button, or replying to a verification text with a keyword (e.g., “YES” or “SUBSCRIBE”).

  • Opting Out: You may opt out of SMS communications at any time by replying “STOP” or “UNSUBSCRIBE” to any message or by contacting us at support@b365solutions.com. After opting out, you will no longer receive SMS communications, except for critical transactional messages (e.g., account security alerts) where required.

  • Data Sharing: We do not share your mobile phone number with third parties for their marketing purposes without your explicit consent.

  • Data Retention: Your mobile phone number is retained for as long as you remain opted into SMS communications or as required for transactional purposes. If you opt out, we will cease using your number for non-critical communications but may retain it for legal or administrative purposes.

  • Costs: Standard message and data rates may apply, as determined by your mobile carrier. B365 Solutions is not responsible for any charges incurred.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

We may share your data with third-party service providers to facilitate our Services, including:

  • Cloud Hosting Providers: For secure data storage and processing.

  • Payment Processors: Stripe and Square for secure payment transactions.

  • CRM Platform: HighLevel for certain CRM functionalities.

  • SMS Service Providers: For delivering SMS communications.

These third parties are bound by their own privacy policies and terms, which you agree to comply with when using our Services. We do not share your personal data with third parties for their marketing purposes without your consent.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website and/or CRM, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

For SMS communications, your mobile phone number is retained for as long as you remain opted in or as required for transactional, legal, or administrative purposes.

What Rights You Have Over Your Data

If you have an account on this site, have left comments, or have opted into SMS communications, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To exercise your rights, contact us at support@b365solutions.com.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Data related to SMS communications may be processed by our SMS service providers, who are subject to strict data protection agreements.

Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: support@b365solutions.com

  • Address: 362 Hiawatha Dr, Lake in the Hills, IL 60156, USA

  • Website: https://b365solutions.com