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HighLevel Ask AI Computer: A Cloud Desktop for Your AI Assistant

Ask AI is HighLevel's built-in assistant. Two releases named in the Level Up 2026 recap give it much more reach. "Ask AI: Cloud-based computer workspace" gives it its own private computer to browse websites, run commands and work with files. "Ask AI: Phone and SMS dispatch capabilities" lets you call or text it when you're away from your desk. Here's what each one does, and the limits HighLevel documents.

Quick take:

  • Each user gets a private cloud machine with Chrome, a terminal and a file manager, and a separate desktop for each sub-account.
  • You can watch it work, take over at any time and hand back control.
  • Logins can be kept in an encrypted Secure Store instead of chat.
  • Limits: 25 MB per file, 15 GB of storage per user, public internet only.
  • Phone Dispatch lets you call or text Ask AI from a US number, protected by a six-digit PIN.

What Ask AI Computer is

HighLevel describes it as "a private cloud-based computer that allows HighLevel's Ask AI assistant to interact with websites, use desktop tools, and complete tasks on your behalf." It differs from the older AI Browser Control extension, which controls a browser on your device. Ask AI Computer runs on its own cloud desktop.

What it can do, per HighLevel:

  • Work on websites, including services that have no direct HighLevel integration
  • Run commands and scripts in a terminal
  • Open PDFs and files and generate downloadable files
  • Install tools (Python packages, Node tools and command-line utilities), each install only with your approval

How to use it

  1. In the sub-account, open Ask AI in the left menu and choose Computer in the Ask AI sidebar.
  2. If the preview says Your computer is off, click Turn on.
  3. Type the task in the chat, for example: research a topic across several sites and return a short list with links.
  4. Watch the live preview. A status shows whether the computer has control, you're in control, or it's idle.
  5. Click Take over to do something yourself, such as typing a one-time verification code, then Hand back so Ask AI can continue.

HighLevel says the computer sleeps after 15 minutes of inactivity and wakes when needed.

Try HighLevel Start monthly → · See annual pricing → HighLevel's standard plans include a 14-day free trial, according to HighLevel's pricing page. Billing starts automatically when the trial ends unless you cancel, and usage fees (phone, text, email, AI) can apply during the trial.

Limits and controls

Item What HighLevel says
Availability "Available within sub-accounts with Ask AI Level Up"
Access controls Agencies can turn it on or off at agency, sub-account and user level; agency admins keep access
File size Up to 25 MB per uploaded or downloaded file
Storage 15 GB per user across all sub-accounts
Network Public internet only; no private networks or internal cloud services
Approvals Sensitive actions and tool installs may need your approval

HighLevel also has a separate Ask AI access controls article covering agency admin settings, access levels, skill permissions, bulk changes and audit logs. That's worth reading before you roll Ask AI out to client teams.

Phone Dispatch: call or text Ask AI

Phone Dispatch connects your personal phone to Ask AI. You get a dedicated Ask AI number you can call or text, and calls and texts share the same conversation, so you can start on a call and follow up by text.

What you can do, according to HighLevel:

  • Look up contacts, add notes, update fields, move opportunity stages and check appointments
  • Request blog drafts or email templates
  • Send photos or files by text for Ask AI to work with
  • Ask it to text you the details from a call

Setup: Ask AI → Customize → Dispatch → Phone → Connect Phone. Enter your number, verify it with a text code, and create a six-digit call PIN.

Limits:

  • US +1 numbers only
  • One number per location at a time
  • The PIN can't be recovered, so pick one you'll remember
  • A connected number belongs to the user who connected it

Conversations are saved in the Dispatch history in HighLevel.

What it costs

HighLevel's AI pricing article says Ask AI is included at no extra cost for agency admins and users on the $97, $297 and $497 plans, subject to fair use. Sub-account users need an AI Employee plan or pay per use, and usage is measured in rolling five-hour windows. See our AI Employee pricing guide.

Good uses, and cautions

Good fits are repetitive web tasks that have no API, research summaries and file clean-up. Some cautions:

  • Treat it like a staff member with a browser. Only give it logins it needs, and use Secure Store rather than pasting passwords into chat.
  • Review results before sending anything to a client.
  • Check the access settings so only the right users have it.

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Frequently asked questions

What is HighLevel Ask AI Computer?

It's a private cloud computer for HighLevel's Ask AI assistant, with Chrome, a terminal and a file manager, so it can work on websites, run commands and handle files while you watch.

Can I take control of Ask AI Computer?

Yes. Click Take over in the live preview to use the desktop yourself, then Hand back so Ask AI can continue where you left off.

What are the Ask AI Computer limits?

HighLevel lists 25 MB per file, 15 GB of storage per user across sub-accounts, and public internet access only, with no private networks.

How do I text or call Ask AI?

Set up Phone Dispatch in Ask AI under Customize, Dispatch, Phone. Verify a US number by text and create a six-digit PIN, then call or text your dedicated Ask AI number.

Does Phone Dispatch work outside the US?

HighLevel says Phone Dispatch currently supports US phone numbers with the +1 country code only.

Is Ask AI free?

HighLevel says Ask AI is included at no extra cost for agency admins and users, subject to fair use. Sub-account users need an AI Employee plan or pay per use.

Try HighLevel Start monthly → · See annual pricing → HighLevel's standard plans include a 14-day free trial, according to HighLevel's pricing page. Billing starts automatically when the trial ends unless you cancel, and usage fees (phone, text, email, AI) can apply during the trial.